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General Information


Custom Ordering

Custom orders are currently closed. However, new designs are constantly being made and added to the shop monthly. Please continue to check in or fallow @katecrowbert on Instagram to get a sneak peek at what's to come!

Shipping Information

All wall-hangings are shipped within 5-7 business days of purchase via Fed Ex ground. Once shipped, you will receive a tracking number and can expect your wall-hanging to arrive in 3-5 business days. A signature will be required at the time of delivery for all wall-hangings priced over $200. 

Care Instructions

Instructions for mounting your wall-hanging will be included in your mailing tube. For loose wall-hangings (all non-woven pieces) it is imperative that the yarn be gently combed once placed on the wall so that the strands hang straight and in their intended order for the design to shine through. Combs will be provided. If the wall-hanging is placed in a low-traffic area it will rarely need to be combed after the day of install. Do not use water or liquid of any kind to clean the wall-hanging as it can change the colors or make them bleed. When necessary the art may be taken down and gently shaken to remove dust.